Cross Cultural Awareness and Communication – Virtual
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Here are five ways cultural sensitivity training can help your workforce:
1. Raising Cultural Awareness
Sensitivity and diversity training can help employees recognize and respond to their unconscious or hidden bias based on stereotypes and unfair assumptions.
2. Changing behaviors
Connecting successfully with individuals at work, whether it’s with coworkers, vendors, customers or clients depends a lot on having a positive attitude and behaving appropriately. But what constitutes acceptable or offensive behavior can mean different things to different people. Cultural sensitivity training can help ensure that all employees understand what your organization (and the law) considers appropriate and inappropriate behavior towards people based on their race, ethnicity, age, gender, religion or sexual orientation. In addition to the list of characteristics that are protected against discrimination and harassment, sensitivity training also explores the types of inclusive and actions that can improve teamwork and motivation.
3. Making better decisions
Stereotypes and unconscious biases are the result, in part, of the human brain’s need to categorize and store vast amount of information. While everyone has unconscious biases, it can create problems when they surface in the workplace. For example, when a qualified candidate isn’t offered a job or a high-performing employee doesn’t get a promotion because of their accent or gender, not because of their abilities. Through cultural sensitivity training, employees see how unconscious biases can distort decision-making, and they learn what they can do to avoid making snap judgments about people that can hurt the organization and lead to discrimination claims.
4. Improving communication skills
A lack of cultural sensitivity can limit employees’ ability to communicate effectively with different groups – internally and externally – and can alienate or offend customers, partners and colleagues working in different regions, countries and cultures. Cultural sensitivity training can help employees understand the nuances of cross-culture communication, and the importance of words, actions, gestures and body language in cultivating relationships with different people and groups.
5. Speaking up
Effective cultural sensitivity training should stimulate ongoing conversations among employees at every level about how to deal with bias and insensitive remarks and behavior. Training should also encourage employees to speak up, ask questions, raise concerns and report incidents of discrimination they experience or observe.
How does it Work?
Click on “Add to Cart” then follow the prompt to complete your purchase. After the purchase, you’ll receive a link to schedule the meeting, during which time we will schedule 4 Sessions on a mutual agreed day and time.
TimeZone : (GMT-05:00) Eastern Time (US & Canada)
Location Title : Dr. Sameeh Gadallah
Location Address : Virtual - 20743
Age Group :
day of week class : monday, tuesday, wednesday, thursday, friday
duration of each class : 60 Mins
Event Type : Virtual
Selected City : Washington