Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.

 

Package Summary

Immerse yourself in the comprehensive and engaging CX Core Competency program to become a CX Leader.

 

Customer Experience Specialist (CXS)™ Certification

Earn your Customer Experience Specialist (CXS)™ certificate by competing the bundle of Customer Experience 500 series courses and passing the certification assessment, which will be accessible in your LMS portal. As a Customer Experience Specialist (CXS)™, you will be able to exhibit your mastery in the Customer Experience discipline.

 

Course Details

The 6 course modules cover best practices and applied aspects of Customer Experience. Your bundle purchases grants you 6 month access to all 6 online courses. See below for the list of courses included in this package.

Customer Experience Strategy

Customer Centric Culture

Organizational Adoption and Accountability

Metrics, Measurement, and ROI

Experience Design and Improvements

Voice of the Customer, Customer Insight, and Understanding

 

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. For the bundle of courses, you can select which course(s) to begin and when with a total of 6 months of access.

 

TimeZone : (GMT-05:00) Eastern Time (US & Canada)

Location Title : CX University

Location Address : eLearning & Virtual - 19080

Age Group : Adults (Age 18+)

day of week class : monday, tuesday, wednesday, thursday, friday

duration of each class : 60 Mins

Class Start : 03-01-2021

Event Type : Virtual

Selected City : Philadelphia